Return & Refund

Thank you for choosing SwagMyStore for your website development, software development, and digital marketing needs. We value your satisfaction and want to ensure you have a positive experience with our services. Please read our Return and Refund Policy carefully.

Refund Eligibility

We offer a 90-day refund policy, which means you have up to 90 days from the date of your purchase to request a refund. To be eligible for a refund, your request must meet the following criteria:

The request for a refund must be made within 14 days from the date of purchase.

Your refund request must be based on dissatisfaction with our services, such as failure to meet agreed-upon project milestones or deliverables, rather than a change of mind or other reasons.

Your request must be made in writing and sent to support@swagmystore.com, specifying the reasons for the refund request and providing relevant documentation or evidence.

The refund request will be reviewed and processed by our team, and we reserve the right to approve or deny requests at our discretion.

Refund Process

Once your refund request is received and approved, we will process your refund within a reasonable timeframe. The refund will be issued to the original payment method used for the purchase.

Cancellation

If you wish to cancel your project or service engagement with SwagMyStore, please contact us at support@swagmystore.com. Depending on the circumstances, cancellation may or may not result in a refund, as determined by our team.

Contact Us

If you have any questions or concerns about our Return and Refund Policy, please contact us at: SwagMyStore 2nd Floor College House 17 King Edwards Road Ruislip, London, HA4 7AE United Kingdom Email: support@swagmystore.com

Changes to this Policy

We may update this Return and Refund Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with an updated effective date.

Please review this policy periodically to stay informed about our refund processes.